Now being tested by a handful of customers in North Texas, AT&T’s new AI “digital receptionist” answers calls with a “natural, responsive” human-like voice. Powered by multiple LLMs, it hangs up on robocallers, patches urgent calls straight through, and provides a live transcript so customers can “pick up” a call at any time.
Personal Call Screening: AT&T Is Testing an AI ‘Digital Receptionist’ With Select North Texas Customers
